Germany

  • Cost: € 4.20, regardless of the weight or value of the order.

  • Within Germany free delivery from a goods order value of 50 Euro (without shipping costs).

  • We ship the orders with DHL/DPD from 1Kg weight. Small quantities under 1 Kg are dispatched by the German post office (2 to 4 working days).

  • Pick up from the DHL Packstation is possible (from 1Kg weight).

  • After sending the order, the shipping takes 2-4 business days.

  • If an order weighs more than 30 kg, it will be split into two or more packages. One price only applies to the first package, with each additional package KLARIMEX Foods covers the costs.

  • If an order has already been shipped and this is subsequently canceled, the shipping costs (4.20 €) will be deducted from the order value during the refund.

  • If a package returns to us due to an address error, or the addressee was not present, an additional 4.20 € (per package) will be charged for re-shipping.

  • Visit: HTTPS://WWW.DHL.DE/NOCHMAL-ZUSTELLEN - To request a second delivery attempt, if you were not present at the first delivery attempt.

  • DHL Customer Hotline: 0228 4333112 - Please have your tracking number ready when contacting the customer hotline.

  • Please take your passport or identity card with you when picking up your package at Pack Station. Please call ahead and ask if your package is already delivered in the packing station. Please note the opening hours.